Setup & Support
Northly Wireless Adapter β Setup & FAQ Guide
Fast. Simple. Wireless.
π¦ What do I need before setting up the Northly Wireless Adapter?
To ensure a smooth setup:
- βοΈ Your car must support wired Apple CarPlay or wired Android Auto.
- βοΈ Use the original CarPlay / Android Auto USB or Type-C port in your car.
- βοΈ Turn WiFi and Bluetooth ON on your phone.
- βοΈ Your vehicle must be switched on while you complete setup.
π± How do I set up Wireless CarPlay (iPhone)?
- π Plug the Northly adapter into your carβs original CarPlay USB port.
- πΆ On your iPhone, turn WiFi ON (you donβt need to join any network).
- π΅ Turn Bluetooth ON, then search for the device named SmartBox-*****.
- π€ Tap Pair, approve the sync request and tap Use CarPlay if prompted.
- π Within a few seconds, Wireless CarPlay will launch on your carβs screen.
After the first setup, your iPhone will reconnect automatically when you start the car.
π² How do I set up Wireless Android Auto?
- π Plug the Northly adapter into your carβs original Android Auto USB port.
- πΆ Turn WiFi ON on your phone (no need to connect to a network).
- π΅ Turn Bluetooth ON, then search for the device named SmartBox-*****.
- π€ Tap Pair and accept permissions. On some phones the name may change to Your Car MyLink.
- π After a short moment, Wireless Android Auto will launch automatically.
Works best with Samsung and Google Pixel devices.
π My car supports both CarPlay & Android Auto. Can I use both wirelessly?
Yes β the Northly adapter works with either CarPlay or Android Auto.
Notes:
- βοΈ Some vehicles require you to switch between CarPlay and Android Auto in the carβs system settings.
- π iPhone: connect via Bluetooth and CarPlay will start wirelessly using WiFi.
- π€ Android: connect via Bluetooth and Android Auto will start wirelessly.
π The adapter wonβt connect β what should I try?
Most issues are quick to fix:
- π Make sure the adapter is plugged into the correct original CarPlay/Android Auto USB port.
- β»οΈ Restart both your vehicle and your phone.
- β On your phone, remove SmartBox-***** from the Bluetooth list, then try pairing again.
- πΆ Confirm that both WiFi and Bluetooth are turned ON.
- π If your car uses a USB cable between ports, try another cable (rare, but can help).
π CarPlay / Android Auto feels slow or laggy
Try the following:
- π§Ή Close heavy background apps on your phone.
- π‘ Make sure you have good mobile data or WiFi signal (for music and maps).
- π Restart your phone.
- β¬οΈ If available, update the adapter firmware via OTA update.
β οΈ Android phone wonβt connect
Please check:
- π± Your phone supports Wireless Android Auto.
- π§ Some models require enabling it in Developer Options:
Settings β Developer options β Wireless Android Auto ON. - π Samsung and Google Pixel devices give the best wireless performance.
π‘ FCC & safety information
This device complies with FCC Part 15 rules. Operation is subject to two conditions:
- It may not cause harmful interference.
- It must accept any interference received, even if it causes undesired operation.
β οΈ For safety, keep at least 20 cm between the adapter and your body.
π¬ Need help with your setup?
Weβre here to help you get connected quickly.
π² WhatsApp: 076 170 2913
π© Email: sales@northly.co.za
Fast responses. Friendly service. Smooth driving.
Β
π Check Supported Car Models
Most modern vehicles (especially 2017 and newer) support Apple CarPlay or Android Auto. The links below provide an official list of supported models β however, customers must still confirm that their specific vehicle and radio system actually supports wired CarPlay or wired Android Auto.
Even if your vehicle appears on the list, compatibility is not guaranteed if your car does not have the required wired CarPlay/Android Auto port.